Ruined Birthday @ Lola’s do not celebrate occasions here

I’m a SoFL palm beach local and a mom of 2. This is by far the most disorganized place with immature staff we’ve ever been to. My husband booked a reservation here well in advance and even called the restaurant 3 times to make sure we got a nice table on the patio in the shade. We get there and they sit us directly in the sun with our 2 small kids, completely disregarding our table request. our waitress was having some personal meltdown and barely showed up to our table and would disappear for long stretches of time. They didn’t acknowledge it was my birthday even after it was mentioned multiple times to hostess, server etc. my husband had to go back to hostess to ask for a different table inside. Our waitress took the request personally and thought it was an attack on her when we just wanted to not sit directly in the heat and sun. We got there at 5:30 and didn’t leave until close to 8. My birthday was completely ruined, the staff claimed they would take care of us if we returned didn’t offer to comp anything on the bill or even give dessert. Will never be returning, please avoid if you have a special occasion you are celebrating the staff here couldn’t care less and the food isn’t worth the poor service. There are plenty of other restaurants with waterfront and boat views. I am not the type of person to make a scene or make a big stink and wish we did, wanted a chill birthday dinner with my family. Overall would not recommend coming here, please go elsewhere for celebrations.